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Carrots & payment

How do I buy Carrots?

Carrots are tokki's in-app currency, used to pay for calls and send gifts.

How to buy

  • Go to Wallet, tap Top up, and choose a Carrot pack.
  • If your balance is too low on the request screen, you can top up right there and continue to the call.
  • Packs, prices and available payment methods are shown on the payment screen.

Good to know

  • Purchased Carrots are valid for 5 years from the date of purchase.
  • Free Carrots from events or promotions follow the period announced with them and can't be refunded as cash.
  • Carrots can't be exchanged for cash or transferred to anyone else.

For refunds, see "Can I get a refund on Carrots?".

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